FAQ

Research and Instructional Services (RIS) librarians provide Ask Us reference services, workshops, and library instruction.

• Our Ask Us reference services (desk, phone and IM) vary by semester, so please see the Library Hours page for the latest information.
  
• Our library liaisons can provide individual consultation by appointment.
  
• Our library instructors will schedule meetings with your classes.

• Research and Instructional Services department mostly staffs the reference help desk on the 1st floor of the Willis Library. If you have an appointment, it will likely be in our Willis Library office, room 155 on the 1st floor.
  
• Other help desks in Willis Library include: The Government Documents Library (3rd floor) , The Music Library (4th floor)and The Rare Book and Texana Collections (4th floor). 

Using the computers in the libraries requires that you log in as a student/staff/faculty with your EUID and password, or you can just log in as a guest. Guest login is the default when you click the "I have read and understand these statement" button. You must log in with your EUID and password to access software such as Microsoft Office. The computer screen will guide you on how to log in. See also the computing services web page.

Yes, please start with the How do I Begin  page.

You may also want to:

• Use any of our Ask Us services.
• Check the Class Pages for your class.
• Review the Subject Guides for your topic.
• Schedule an appointment with a subject liaison.

If you need more than examples, you'll want to contact the UNT Writing Lab. Web sites such as OWL at Purdue Writing Lab provide formatting examples for APA and MLA styles. The Quick Reference Writing Style Manuals library web page has many more examples. Searching the UNT Library Catalog will tell you which manuals we have in print. Ask Us if you need help locating these manuals. Be sure to check the edition. The print manuals are not available for check-out.

Go to http://ams.unt.edu and reset your password. It normally takes 5-15 minutes for the new password to take effect. You can log in as a guest at the Libraries' computers to reset your password.

The Information for Distance Learning Students page provides information specific to this status and a checklist to make sure you eligible for these library services. Distance learning students can request items, including items we own, by using their ILLiad account. *Note:  When you register for an ILLiad account, choose status "Dist Learning"; this will assure that you have access to special Distance Learning request forms. Please use the Ask Us services or contact your subject liaison for research help.

Tutorials are available for a number of the databases or view the Subject Guides for guidance. For additional help, please contact us through our Ask Us services or find your librarian via the list of library liaisons. See also the Electronic Resources-how to choose a journal database image.