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LibQUAL+(TM) Strengths
The following tables show the top five strengths of UNT Libraries as identified by faculty, graduate students, and undergraduates. These items all represent traditional library services. They were established by determining which aspects of the services, spaces, and collections provided by UNT Libraries most closely match what users want.
| Faculty Ranking 2007 |
LibQUAL+TM Item |
|---|---|
| 1 | Community space for group learning and group study |
| 2 | Quiet space for individual activities |
| 3 | Employees who are consistently courteous |
| 4 | Readiness to respond to users' questions |
| 5 | Employees who deal with users in a caring fashion |
| Graduate Student Ranking 2007 |
LibQUAL+TM Item |
|---|---|
| 1 | Community space for group learning and group study |
| 2 | Readiness to respond to users' questions |
| 3 | Giving users individual attention |
| 4 | Employees who are consistently courteous |
| 5 | Willingness to help users |
| Undergraduate Ranking 2007 |
LibQUAL+TM Item |
|---|---|
| 1 | Community space for group study and learning |
| 2 | Teaching me how to access, evaluate, and use information |
| 3 | Timely delivery of the articles and documents I need |
| 4 | Readiness to respond to users' questions |
| 5 | Giving users individual attention |
More detail, including user group comparisons and a comparison of 2007 results with those from 2005, is available in the following .PDF file.
Combined Charts and Data Tables
(.PDF format)