The following tables show the top five opportunities for improvement in the UNT Libraries as identified by faculty, graduate students, and undergraduates. These items were established by determining which aspects of the services, spaces, and collections provided by UNT Libraries have the greatest gap between what users experience and what they want.

Faculty
Ranking 2011
LibQUAL+® Item
1 A library Web site enabling me to locate information on my own
2 A comfortable and inviting location
3 Making electronic resources accessible from my home or office
4 Print and/or electronic journal collections I require for my work
5 Library space that inspires study and learning

 

Graduate Student
Ranking 2011
LibQUAL+® Item
1 A library Web site enabling me to locate information on my own
2 Quiet space for individual activities
3 Print and/or electronic journal collections I require for my work
4 Easy-to-use access tools that allow me to find things on my own
5 The electronic information resources I need

 

Undergraduate 
Ranking 2011
LibQUAL+® Item
1 Library space that inspires study and learning
2 Quiet space for individual activities
3 A getaway for study, learning, or research
4 Making information easily accessible for independent use
5 Online course support (readings, links, references)

Combined Charts and Data Tables

More detail, including user group comparisons and a comparison of 2011 results with those from 2009 and 2007,  is available in the following .PDF file.