Document Actions
LibQUAL+(TM) User Group Comparisons for Affect of Service, Information Control, Library as Place, and Local Questions
These charts provide data from the 2007 survey only.
The LibQUAL+TM survey includes twenty-two standard questions covering three categories, or dimensions: Affect of Service (AS), Information Control (IC), and Library as Place (LP). UNT Libraries also selected five local questions from a list of over 100 optional questions provided by the LibQUAL+TM team. These questions provide additional insight into topics of significance to UNT.
For the text of the survey questions referenced in the following charts, see LibQUAL+TM Questions (.PDF)
See How to Read Thermometer Charts for detailed instruction on how to read and interpret the following charts.
UNT Summary
Affect of Service Questions
Affect of Service focuses on interactions with library staff.
Information Control Questions
Information Control deals with availability of needed resources and how easy it is to access them.
Library as Place Questions
Library as Place addresses the physical environment.
Local Questions
Combined Charts and Data Tables
(.PDF Format)