Special Reports

Mini-Conference on Consumer Issues

This report describes the White House Conference on Travel and Tourism Mini-Conference on Consumer Issues, held on July 10, 1995. It was cosponsored by the American Association of Retired Persons, the National Consumers League, the U.S. Department of Commerce Office of Consumer Affairs, and the U.S. Office of Consumer Affairs. Participants included consumers, representatives of Federal, state and local government agencies, non-profit organizations, and businesses.

The half-day session focused on travelers and tourists who visit the United States. Three working groups developed recommendations for "Putting Out America's Welcome Mat," "Protecting Travelers," and "Delivering Quality Service." These recommendations were forwarded for consideration by the White House Conference on Travel and Tourism which was held in Washington, DC, October 30-31.

A Resource Guide of Distance Selling Codes of Conduct/Ethics in Organization for Economic Cooperation and Development Nations

The resource guide examines voluntary direct marketing and selling codes of conduct/ethics from 16 countries in the OECD and four international organizations. They include voluntary codes from Australia, Belgium, Canada, Finland, France, Germany, Ireland, Japan, Mexico, the Netherlands, New Zealand, Norway, Portugal, Switzerland, the United Kingdom, and the United States. The four international codes examined include the European Mail Order Traders Association, the European Union, International Chamber of Commerce, and World Federation of Direct Selling Associations. There are no voluntary codes for distance selling in Austria, Denmark, and Turkey.

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